Ed commenced his corporate career as a customer service professional and transitioned to financial markets investment advisory over time. He quickly realised that the traditional approach to selling was ineffective in the harsh post-GFC world of finance. As such, he consciously applied a customer-centric mentality to empowering decision-makers instead of pressuring them. Ed broke down the nuances of his approach and has helped grow and scale businesses in various sectors since 2013. He’s launched multiple start-ups and consulted for private and public organisations before working with Nicholas to scale this approach through their unique service business.

A thespian and meme-lord at heart, Jordi has a unique eye for impactful media, regardless of its form. When combined with his refined technical ability to work across the Adobe Creative Suite, Jordi brings ideas to life in a manner that aligns prospects with our client’s narrative well before a single pitch or presentation has taken place. This ensures that Sales Inc’s in-house reps have the best chance of succeeding while simultaneously amplifying our client’s brand equity via assets that can be leveraged into perpetuity.

Natalia has the extraordinary ability to connect with, and relate to decision-makers, to unlock genuine opportunities, whether in-person or over the phone.

Her reputation as a high performer extends across a diverse range of businesses, from listed companies, such as News Limited (ASX: NWS) & Nearmap (ASX: NEA). Natalia’s experience managing large teams across various industries, combined with her genuine excitement towards unlocking wins for clients, makes her the perfect person to head our customer success team.